Returns & Exchanges

At Carbatec, we stand behind the quality of our woodworking tools and machinery. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.

1

Initiate Your Return

Log in to your Carbatec account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.

2

Pack Your Items

Securely pack the tools in their original packaging, ensuring all manuals, accessories, and protective inserts are included to prevent damage during transit.

3

Ship to Carbatec

Attach the provided shipping label to your parcel and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

4

Inspection and Refund

Once our technicians inspect the returned equipment, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing